Merchant Success Executive (Sales Acquisition - EDC) - Aceh Timur

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (Sales Acquisition - EDC) to join our team in Aceh Timur. This role is crucial in driving the success of our EDC (Electronic Data Capture) solutions by acquiring and onboarding new merchants, ensuring their seamless integration and satisfaction with our services.

As a Merchant Success Executive, you will be the face of BukuWarung in Aceh Timur, building strong relationships with potential merchants, understanding their unique needs, and guiding them through the onboarding process. You will leverage your sales acumen and technical understanding of EDC solutions to drive acquisition targets and contribute to the company's growth in the region.

📋 Tanggung Jawab Pekerjaan

• Conduct market research and identify potential merchant opportunities in Aceh Timur.
• Develop and execute a sales strategy to acquire new merchants for EDC solutions.
• Assist merchants in the onboarding process, ensuring smooth integration and setup of EDC devices.
• Provide technical support and training to merchants, addressing their queries and concerns.
• Monitor merchant performance and provide regular feedback to ensure satisfaction and retention.
• Collaborate with the sales and marketing teams to drive awareness and adoption of EDC solutions.
• Attend trade shows, exhibitions, and networking events to expand the merchant base.
• Report on sales performance and merchant satisfaction metrics to the management team.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales, business development, or a related role in the financial technology or payment solutions industry.
• Strong understanding of EDC solutions and payment processing technologies.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
• Proficient in using Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with CRM tools such as Salesforce or HubSpot is a plus.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and a results-driven mindset.

🛠️ Keahlian

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